Francisco Agosto

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My high energy and positive attitude are powerful assets in sales. I excel in driving results, building strong client relationships, and understanding customer needs. My enthusiasm fuels my success and positively impacts my team and clients, making interactions more engaging and productive. I thrive in fast-paced environments, where my upbeat demeanor and customer-focused approach set me apart, driving business growth and fostering long-term relationships.

Education

  • High school diploma
  • Military Service: Served in the military for 8 years, where I developed strong leadership, discipline, and problem-solving skills that have greatly contributed to my professional career.

SKILL

  • Banking I manage banking tasks, including deposits, withdrawals, and reconciling accounts, ensuring financial accuracy and security.
  • Accounting I handle accounting responsibilities such as tracking financial transactions, maintaining records, and preparing reports to support business operations.
  • Inventorying I oversee inventory management, ensuring accurate tracking and organization of products to maintain optimal stock levels.
  • Balancing I balance financial accounts by carefully reviewing and reconciling statements to prevent discrepancies.
  • Customer Emails I manage customer communications through emails, addressing inquiries, resolving issues, and maintaining a positive relationship with clients.
  • Online Orders I process and fulfill online orders efficiently, ensuring timely delivery and accurate tracking of shipments.
  • Office Supplies Ordering I coordinate the ordering of office supplies, ensuring that the workplace is always stocked with necessary materials.
  • Daily Operations Ordering I assist in the smooth functioning of daily operations by managing schedules, coordinating tasks, and ensuring deadlines are met.
  • Coordinate Schedule Deliveries I organize and manage delivery schedules, ensuring that products reach their destinations on time and in good condition.
  • Sales and Customer Service I excel in sales and customer service, building strong relationships with clients and providing solutions that meet their needs.
  • CRM (Salesforce) Proficiency I utilize CRM tools like Salesforce to track customer interactions, manage leads, and analyze data to improve sales strategies.
  • Core Product Knowledge (Windows & Siding) I possess knowledge of windows and siding products, allowing me to provide expert advice and recommendations to customers.
  • Customer-Focused and Competitive:I am driven by a strong customer focus, always striving to exceed expectations while remaining competitive in achieving sales targets.
  • Forklift Operator/Trainer: I am trained and certified to operate forklifts safely, and I also train others to ensure compliance with safety standards.
  • Moffit Trainer: I train colleagues on the safe and efficient operation of Moffit equipment.
  • Problem Solver: I approach challenges with a problem-solving mindset, quickly identifying issues and developing effective solutions to keep operations running smoothly.

LANGUAGES

I communicate fluently in both English and Spanish, allowing me to interact with a diverse range of customers and colleagues effectively.

  • English - Native
  • Spanish - Native
  • Portuguese - Basic

Professional Experience

ALSIDE

Inside Sales / Customer Service Representative
Jul 2023 – Present, Orlando, Florida, United States · On-site

  • - Cultivate and manage relationships with existing and new clients, growing sales for the branch.
  • - Demonstrate and communicate product knowledge to meet customer needs.
  • - Negotiate market value pricing, driving profitability and client satisfaction.
  • - Proactively identify and pursue new sales opportunities.
ALSIDE

Driver / Warehouse Associate
May 2018 – Jul 2023, Orlando, Florida, United States · On-site

  • - Maintained safety standards and provided customer service support, bridging communication gaps with non-English speaking customers.
  • - Supported office tasks during staff shortages, showcasing flexibility and teamwork.
Emprexel Business Services Inc.

Data Entry Specialist
Jan 2024 – Present, Milwaukee, Wisconsin, United States · Remote

  • - Enter and maintain large volumes of data with accuracy, generating financial reports and ensuring data integrity.